SECURING A SLAM DUNK FOR AN ICONIC SPORTING GROUP.
Harlem Globetrotters
The Harlem Globetrotters, a legendary exhibition basketball team celebrated worldwide for their unique blend of athleticism and entertainment, partnered with ATLARGE for a transformative initiative to overhaul their online presence and elevate the fan experience worldwide.
This encompassed a comprehensive strategy, ranging from cloud migration to UX/UI enhancements, to create the ultimate digital platform for global fans.
The Harlem Globetrotters faced intricate challenges necessitating a comprehensive digital overhaul. Their existing online ticket-purchasing platform had become antiquated and unwieldy, resulting in a frustrating user experience.
Additionally, the mobile site encountered significant usability issues, hindering fan engagement. Compounding these challenges was the fragmented digital landscape, where various systems operated in isolation, impeding overall efficiency and cohesion.
CHALLENGE
SERVICES
Business Analysis
Technology Audit
Systems Integration
Mobile Site Transformation
UX/UI Enhancement
TECHNOLOGY
To address these challenges, ATLARGE initiated a thorough business analysis to understand the intricacies of the Globetrotters' digital ecosystem. This analysis provided critical insights into areas requiring optimization and set the stage for our strategic approach to revamp their online presence.
TICKETING PLATFORM REDESIGN
One of the key challenges was the outdated and unwieldy ticket-purchasing platform. Our response involved a complete redesign of the ticket platform, introducing immersive features and enhanced functionality. This overhaul streamlined the ticketing process, making it more user-friendly and engaging.
UX/UI
We recognized the need to enhance the fan experience. This involved conducting a comprehensive user experience (UX) audit to identify pain points and usability issues. Our redesign efforts were aimed at improving the mobile site's user experience, ensuring seamless global engagement with the Harlem Globetrotters online.
The project yielded remarkable results for the Harlem Globetrotters, delivering a modernized digital experience that has delighted fans worldwide. Notably, the ticketing system enhancements have made it more convenient for fans to secure seats, while the mobile experience now offers greater engagement opportunities. With streamlined systems integration, the Harlem Globetrotters are better equipped to navigate the digital landscape, solidifying their position as a leading force in the entertainment industry.